If you have a large item to dispose of you can either:
- contact a local charity to see if they can use it please note items such as sofas, armchairs and cushions, must have fire labels still attached
- take it to the Household Waste Recycling Centre (HWRC). Good quality unwanted items are accepted at the Stock Road ReUse shop
- arrange for it to be collected - please note, there may be a charge for this
Free collection
Each household can book one free bulky waste collection per service year. Each free booking can include up to 5 individual items or 1 combination item (such as a three-piece suite). This is subject to availability.
Service year dates:
- the first service year runs from 28 October 2025 to 31 March 2026
- future service years will run from 1 April to 31 March annually
Booking options:
- when booking, you can choose to use your free slot or pay for a booking
- if you use your free slot, any further bookings that year must be paid for
Free collections are issued per property, per service year.
If you think there's an issue with your free allocation, call 01702 215006.
Free collections will be paused for two weeks over Christmas and New Year. Exact dates will vary each year. For further details check the revised collection day webpage or the residents app.
Landlords
If you are a landlord of a HMO and wish to arrange a free or chargeable collection please call 01702 215006.
How do I arrange a collection?
Bulky waste collections can be arranged:
- online, or
- by calling our Customer Services team on 01702 215006 (charged at local rate)
Prices and how to pay
A maximum of 5 individual items or 1 combined item can be booked at any one time.
Individual items and prices
- 1st individual bulky item - £10.60
- 2nd individual bulky item - £7.10
- 3rd individual bulky item - £7.10
- 4th individual bulky item - £7.10
- 5th individual bulky item - £7.10
Combined items and prices
- 3 Piece suite/corner sofa (dismantled)- £21.30
- Dining table and up to 8 chairs- £23.60
- Shed (dismantled max 6x4) - £39.00
How do I pay?
When booking online, please have your debit/credit card information to hand before placing your order. Once complete, you will receive an email confirmation of your booking. When booking over the phone (01702 215006) payments are taken and confirmed at the time of the call.
We are unable to make changes to bookings. If you need to cancel and rebook, we cannot guarantee that your original collection slot will still be available.
Making the items ready for collection
You will be given your collection day during the booking process.
Please make sure that items are accessible and placed on the inside edge of your property.
Please put items out by 7am on the collection day.
Furniture containing persistent organic pollutants (POPs) will be collected separately. This may mean two vehicles collecting at different times. POPs are usually found in upholstered furniture like sofas and armchairs. More information can be found on our POPs web page.
View our bulky waste collection terms and conditions.
What can be booked in for a bulky waste collection?
- armchair
- basketball board/hoop
- bath - plastic
- BBQ (no gas canisters/bottles)
- bean bag
- bed (cat/dog)
- bed base (single or double)
- bedside cabinet/table
- bicycle
- bookcase/cabinet (max 6 x 4)
- bunk bed (dismantled)
- carpet or underlay (rolled 6 x 2 diameter)
- chair (upholstered)
- chair (wooden/metal/other)
- chest of drawers
- chest/ottoman
- coffee table
- computer
- computer table
- cooker
- cupboard
- curtain pole
- day bed frame
- dehumidifier
- desk
- dining chair (upholstered)
- dining chair (wooden/metal/other)
- dining table
- dishwasher
- dressing table
- DVD/video player
- fan
- fish tank
- footstool/pouf
- freezer (non-commercial)
- fridge (non-commercial)
- garden bin 240 Ltr
- garden chair - wood/plastic
- garden table
- garden table - wood/plastic
- golf clubs
- gym equipment
- headboard (upholstered)
- headboard (Wooden, metal, other)
- internal/external door
- ironing board
- lamp - table or lampstand
- lawn mower- electric/powered
- mattress double
- mattress king size
- mattress queen size
- mattress single
- microwave oven
- mirror (max 6 x 3)
- oven
- parasol
- PC monitor
- piano/organ/keyboard
- plant pots - empty
- printer
- radiator - electric
- radiator cover
- recliner
- rotary washing line
- scratch post (cat)
- shelves
- shoe rack
- sideboard (up to 6 x 4)
- sofa
- sofa bed
- sofa bed (wooden/metal) without mattress
- sofa bed (wooden/metal) with mattress
- stand CD/tv/hi fi/speaker
- stool (dressing table or kitchen) (upholstered)
- stool (dressing table or kitchen) (wooden, metal, other)
- storage heater
- suitcase
- table (coffee)
- television
- toybox
- toys - each large
- fridge/freezer (one item not American)
- shed (dismantled max 6 x 4)
- trampoline (dismantled max 6 x 4)
- granite kitchen worktop (max 6 x 4)
- 4 x dining chairs (wooden/metal/other)
- 4 x dining chairs (upholstered)
- pool/inflatable hot tub (deflated max 6 x 4)
- 3 piece suite/corner sofa (dismantled)
- water butt (empty)
- wooden decking (max 6 x 4)
- washing machine
- wardrobe
- vacuum cleaner
- tumble/spin dryer
- tumble dryer
- travel cot