Trading Standards

What we do

  • protect consumers by monitoring the marketplace for dangerous, illicit and counterfeit products
  • protect consumers by monitoring the marketplace for dangerous and illegal trading methods
  • assist businesses and traders by providing advice and inspections
  • facilitate licence applications (scrap metal, fireworks, petroleum)
  • monitor metrology compliance (weights and measures)
  • animal welfare licensing
  • when necessary, pursue breaches of criminal legislation through the Courts

What we do not do

For all consumer and complaints, enquiries and advice, please call the Citizens Advice Consumer Service on 0808 223 1133 or visit their website.

More information for consumers and businesses on a popular list of subjects including how to report a complaint:

Contact Licences, Permissions & Trading Standards

Telephone: 01702 215005

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