Our corporate structure

Strategy and Change

Direct reports to the Executive Director of Strategy and Change - Claire Shuter

  • Director of Legal Services (MO) - Susan Zeiss
  • Director of Transformation - Tony Wisken
  • Head of Customer Experience - Ellen Butler
  • Director of Digital and ICT - Carol Thomas
  • Head of Corporate Strategy - Suzanne Newman
  • Head of People and Organisation - Sue Putt

Direct reports to the Director of Legal Services - Susan Zeiss

  • Legal Assistant
  • Solicitor
  • General Legal Team Manager
  • Legal Assistant
  • Head of Democratic Services - Colin Gamble
  • Customer Support Manager Information Governance, Complaints and Resolution

Direct reports to the Director of Transformation - Tony Wisken

  • Manager - Service Design

Direct reports to the Head of Customer Experience - Ellen Butler

  • Customer Support Manager - Organisation and Customer Support
  • Team Manager - Registration Services
  • Customer Support Manager - Adults, Childrens, Communities and Public Health
  • Team Manager - Customer Services

Direct reports to the Director of Digital and ICT - Carol Thomas

  • Head of IT Infrastructure and Operations - Aaron Townsend
  • Head of Business and ICT Delivery - Claire Foster
  • Manager - Change and Enablement
  • (Interim) Head of Architecture and Digital - Simon Johnson
  • Head of ICT Performance and Commissioning - Zoe Shelton
  • Head of Performance and Intelligence - Mike Bennett

Direct reports to the Head of Corporate Strategy - Suzanne Newman

  • Service Manager - Engagement and Partnerships
  • Service Manager - Strategic Communications
  • Manager - Insights - Vacancy
  • Service Manager - Policy and Performance
  • Graduate Management Trainee

Direct reports to the Head of People and Organisation - Sue Putt

  • HR Service Manager - Learning and Development and Organisational Design
  • HR Service Manager - Resourcing
  • HR Service Manager - Analytics and Payroll
  • HR Service Manager - Pay and Reward
  • HR Service Manager - Advisory Services

Contact switchboard and out of hours

Telephone: 01702 215000

Useful Links - Employee pay policy and structure

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