Customer services
Email
You can email council@southend.gov.uk
Telephone
Opening Hours: Monday to Friday 8:45am - 5:15pm
Useful Telephone Numbers
| Service area | Telephone number |
|---|---|
| General Enquiries and Out of Hours Emergencies | 01702 215000 |
| Council Tax, Housing and Council Tax Benefits (including Non Domestic Rates) | 01702 215001 |
| Housing Advice and Choice Based Lettings | 01702 215002 |
| Parking, Highways and Transport | 01702 215003 |
| Planning, Development and Building Control | 01702 215004 |
| Environmental Health, Trading Standards and Licensing | 01702 215005 |
| Waste, Fly tipping, Fly posting and Graffiti | 01702 215006 |
| Children's Services (including Education and Children's Social Services | 01702 215007 |
| Adult Social Services | 01702 215008 |
| Registration Services (Births, Deaths and Marriages) | 01702 215009 |
| Electoral Registration and Councillor Enquiries | 01702 215010 |
| Leisure, Culture and Tourism (including leisure/sports facilities, libraries, museums and parks) | 01702 215011 |
Minicom: 01702 352641
Visiting Us
Opening Hours: Monday to Friday 8:45am - 5:15pm (by appointment only, see below)
Southend-on-Sea Borough Council,
Civic Centre
Victoria Avenue
Southend-on-Sea
Essex
SS2 6ER
Civic Centre
Victoria Avenue
Southend-on-Sea
Essex
SS2 6ER
Book an Appointment
When visiting the Civic centre, book your appointment with a member of our customer service centre. If you need to hand in documentation you will not require an appointment - see visiting the Customer Service Centre for more information.