Cost of living support

Computer and wifi access for free

The Hub Project

There are a number of Hubs across the city offering a range of services. The Digital Housing Hub (DHH) offers free access to computers and support from volunteers to help people develop their digital skills and confidence to get online. Support and guidance can be given on a whole range of digital issues including how to use mobile phone, tablets and PC's.

To find out the opening times of the DHH and information about the other Hubs see The Hub Project website.


Every library in Southend has PCs for the public to use, these can be used free of charge for up to 1 hour a day. Further information can be found on our Library Facilities and Fees page.

Cheaper broadband and phone packages

Social tariffs are cheaper broadband and phone packages for people claiming Universal Credit, Pension Credit and some other benefits. Some providers call them 'essential' or 'basic' broadband.

They're delivered in the same way as normal packages, just at a lower price. Amid rising living costs, Ofcom is encouraging companies to offer social tariffs to help customers on low incomes. Find out more on the Ofgem webpage Cheaper broadband and phone packages

The National Databank/Digital Inclusion Network

Like a foodbank but for mobile data, the National Databank provides free mobile SIM cards to help digitally excluded people get connected. Southend Libraries is proud to be a member of the National Digital Inclusion Network.

Find out more about the National Databank or look at their map to find local digital inclusion support.

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