MySouthend has recently been upgraded and some customers are required to re-register. Customers affected will receive an email over the coming week with instructions on how to proceed.

Complaints by Subject

We aim to deliver all our services to the highest possible standard and welcome complaints to help us to do this. We want to keep improving and your feedback is a valuable source of information for monitoring our performance, highlighting the areas where you think we can improve as well as recognising the things you think we do well.

Please choose from the service areas below.

Information on Complaints by Subject