Contact Us

You can email council@southend.gov.uk
For queries relating to Council Tax please email - Ctax@southend.gov.uk
For queries relating to Benefits please email - Benefits@southend.gov.uk

MySouthend
If you register for MySouthend you can have access to your Council Tax bills, make payments, view your account, check your housing benefit entitlement, payment dates and notifications, and now tell us about changes using our new MySouthend forms, all from your secure online account.
To find out more, see the About MySouthend page.
Register, or sign in to your MySouthend account.

Telephone
Opening Hours: Monday to Friday 08:45 to 17:00
Useful Telephone Numbers
Emergencies, Out of Hours and Switchboard - 01702 215000
Council Tax, Housing and Council Tax Benefits (including Non Domestic Rates) - 01702 215001
Housing Advice and Choice Based Lettings - 01702 215002
Parking, Highways and Transport - 01702 215003
Planning, Development and Building Control - 01702 215004
Environmental Health, Trading Standards and Licensing - 01702 215005
Waste, Fly tipping, Fly posting and Graffiti - 01702 215006
Children's Services (including Education and Children's Social Services) - 01702 215007
Adult Social Services - 01702 215008
Registration Services (Births, Deaths and Marriages) - 01702 215009
Electoral Registration and Councillor Enquiries - 01702 215010
Leisure, Culture and Tourism (including leisure/sports facilities, libraries, museums and parks) - 01702 215011

Visiting Us
Opening Hours: Monday to Friday 08:30 - 17:00
If you are using a satnav to find us please use the postcode SS2 6LR
Southend-on-Sea Borough CouncilCivic Centre
Victoria Avenue
Southend-on-Sea
Essex
Please see Visiting the Customer Service Centre for further information.

Writing to Us
Civic Centre
Victoria Avenue
Southend-on-Sea
Essex
SS2 6ER

Media Enquiries
If you are contacting us about a media enquiry please get in touch with our Media and Communications service directly.

Contact a Councillor
To find contact details for Members of our Council, please see our Directory of Councillors.

Comments, Complaints and Compliments
We want to keep improving and your feedback is a valuable source of information for monitoring our performance, highlighting the areas where you think we can improve as well as recognising the things you think we do well. Information about how you can do this can be found on our Comments, Compliments and Complaints page.