If you are on a sack collection
If you are on a sack collection
Remember to:
- check your collection day on our app
- put the right items in the correct sack, box or bin (check our directory if you are not sure)
Sacks, boxes and bins must:
- be out by 7am on the day of your collection
- be left in an accessible place
- be visible at the front edge of your property
If you are missing any bins, boxes or caddies you can request a replacement online.
Bulky waste
Bulky items must not be left on the footpath or verge. They should be booked in for a collection online. They can also be taken to either of our Household Waste Recycling Centres (HWRC).
Bulky waste that is not managed properly, will be classed as fly-tipping.
Why it is important to put your sacks, box, and bin out correctly
It helps us and our crews to:
- collect your recycling and non-recyclable waste more efficiently
- collect and recycle as much material as possible, supporting resource management, the circular economy and reducing carbon emissions
- avoid leaving recycling or non-recyclable waste uncollected (rejections)
- reduce litter and prevent animals from ripping bags open
- provide better value for money so funding can support other Council services
What happens if I put my recycling or non-recyclable waste out incorrectly
We understand things go wrong sometimes.
We will always look to engage and educate residents before enforcement action. This will usually be through:
- letters
- notices
- leaflets
We will always explain what the enforcement process will be if either waste is still put out incorrectly.
Usually, the enforcement process can result in an £80 Fixed Penalty Notice being issued
If recycling or non‑recyclable waste is dumped or left in the wrong place on public land, it may be treated as fly‑tipping and could lead to a £1000 fixed penalty notice.