Your blue lid bin is collected every two weeks*
Please use your blue lid bin to recycle your paper and card. Other mixed recycling must be placed in your pink lid bin.
- please keep items loose, clean, and dry - do not put them in bags, as this slows down the collection process.
- flatten boxes before placing them in your bin, you will fit much more in
- if your blue lid bin is full and you have extra cardboard, flatten it and fold it neatly next to your bin. We are unable to collect any cardboard that is larger than your bin.
If you live in a purpose-built block of flats please see our recycling in flats page.
*Unless you are on an agreed loose sack collection where your blue paper/cardbox will be collected weekly, along with your other recycling and non-recyclable waste.
When will my bin be emptied?
The best way to find out which day your recycling and waste is collected is through the app. Please note that if your home is currently under review, information may not be accurate.
If you cannot access the app, you can contact our customer services team on 01702 215006.
We are also looking to build a new MySouthend form that will allow you to lookup this information quickly through our website. This will be available in the coming months.
Please put your bin (or box) at the edge of your property by 7am on your scheduled collection day. It should not be placed on the public footpath, grass verge or road, doing this may result in enforcement action. If alternative collection arrangements have been agreed please return your bin to your property after collection.
If you forget to put your bin on the edge of your property, the collection crew will not be able to return. You will need to wait until your next collection.
Residents who have difficulty moving their bin (or box) to the edge of their property, can request an assisted collection.
Damaged or missing bins
Householders are responsible for safely securing their bins. If you move home, the bins must be left at the property for the new residents. You can order replacement bins online.