Permit terms and conditions

Visitor vouchers terms and conditions

These terms and conditions apply to all visitors’ vouchers issued by Southend-on-Sea City Council and are designed to ensure the safe and efficient use of the road network.

These terms and conditions apply to all visitor vouchers issued by Southend-on-Sea City Council and are designed to ensure the scheme is protected for those entitled.

Eligibility

  • applications must be for a permanent or primary residence (not business address) within a resident permit parking scheme area
  • the address must be listed as an eligible property in the Traffic Regulation Order
  • applicants from a House of Multiple Occupancy (HMO) are entitled to the maximum number of voucher books per property, not per room
  • properties within car-free developments or those subject to related planning conditions are not eligible for visitor vouchers

Application

  • proof of residency dated within 3 months of the application is required (e.g. full driving licence, tenancy agreement, redacted bank statement, utility bill such as electricity, gas, or water, or benefit letter from the Department for Work and Pensions). Note: Council Tax and mobile phone bills are not accepted
  • the appropriate permit fee must be paid, as per the Council’s Fees and Charges

Vehicle type

  • the voucher must only be used for:
    • passenger vehicle (maximum 8 passengers, excluding driver)
    • road legal motorcycle, tricycle or quad bike
    • lght goods vehicle
    • built-in camper van (not detachable caravan)
  • overall vehicle height must not exceed 2.3 metres, and length must not exceed 5.5 metres
  • must fit entirely within a marked bay (if present) without overhanging

Use

  • visitor vouchers are valid only in the designated zone assigned
  • having Visitor Vouchers does not guarantee a parking space. Parking spaces are available on a first come, first served basis, and some parking locations may be at full capacity at the desired time of use
  • visitor voucher must be displayed on the dash or fascia of the vehicle. Photocopies or altered versions are prohibited and may be treated as fraud
  • The following are prohibited when parked in the permit zone:
    • selling or offering vehicles for sale
    • buying or selling goods or services
    • using the vehicle for accommodation, including sleeping, camping, or cooking
    • carrying out commercial activities in or around the vehicle
  • vehicle must be in roadworthy condition, fully on its wheels with tyres properly inflated. Vehicles that are jacked up or have deflated tyres will be considered non-compliant
  • no refunds offered for visitor vouchers

Validity

  • a visitor voucher is only valid within the parking zone to which it has been assigned
  • the permit allows parking in resident-only bays or shared-use bays within that parking zone during restricted hours
  • visitor voucher will only be valid if:
  • the correct day, month and year has been written in ink in the space provided
  • the vehicle registration number in which it is being displayed has been written in ink in the space provided and matches the vehicle parked
  • any person using the visitor vouchers fraudulently, incorrectly or contravening any other parking contravention may be liable to a Penalty Charge Notice or refusal of future purchase of visitor vouchers
  • if visitor vouchers are lost or damaged, the resident will have to apply and pay for any replacements
  • visitor vouchers are issued at the Council’s discretion and remain its property. They may be withdrawn at any time
  • visitor vouchers are not for resale
  • if an application is unsuccessful or vouchers have been cancelled, the vehicle may be subject to enforcement

Declaration

  • by submitting an application, the applicant agrees to all terms and conditions of use
  • knowingly providing false or forged information is a criminal offence. The Council may prosecute if fraud is identified

Data Protection

  • the Council will use personal data in line with the policy for General Data Protection Regulations, pursuant to administration of this scheme

Review

  • the Council reserves the right to amend these terms and conditions after giving notice to the permit holder of not less than 28 days
  • the Council reserves the right to revise, withdraw, cease or introduce any parking permit type at any time
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