Hotel and guesthouse parking codes
This information is intended for hotels and guesthouses (H and G) that have been assigned a dedicated parking code by Southend-on-Sea City Council. It outlines the proper use of the code, and the responsibilities of the H andG providers and the obligations of their guests.
Eligibility criteria
- the discounted parking code is provided to support overnight guests staying at the H and G. It enables guests to park in locations pre-assigned for the use of the parking code at a reduced rate
- the code must only be issued to bona fide guests, defined as individuals who are staying overnight at the H and G
- the H and G must ensure the parking code is not abused and is not used by:
- members of staff of the H and G
- contractors or business representatives visiting but not staying at the H and G
- hospitality or event guests not booked to stay overnight at the H and G
- any non-guests
- the H and G assigned a dedicated parking code is responsible for ensuring that all staff and guests are informed of these restrictions and that they are enforced
Vehicle type
- the discounted parking code must only be used for:
- passenger vehicle (maximum 8 passengers, excluding driver)
- road‑legal motorcycle, tricycle or quad bike
- light goods vehicle
- built‑in camper van (not detachable caravan)
- overall vehicle height must not exceed 2.3 metres, and length must not exceed 5.5 metres
- must fit entirely within a marked bay (if present) without overhanging
Validity
- parking sessions booked via the code are valid from the time of payment until a minute before midnight on the same day
- where payment is made for multiple days, the first day will be valid from the time of purchase until a minute before midnight. Each subsequent day will run for full days, with the same terms and conditions applying for each day of the booking
- any person using the Permit fraudulently, incorrectly or contravening any other parking contravention may be liable to a Penalty Charge Notice
Revocation of Dedicated Parking Code
- the Council reserves the right to revoke the dedicated parking code assigned to any H and G at any time if it is found to be:
- fraudulently used
- abused for use by non-guests, including staff, contractors, hospitality or event guests not staying overnight
- used to evade parking charges in locations where payment is required
- dedicated parking code revoked under these circumstances will result in the H and G being barred from being assigned a dedicated parking code in the future
- misuse may also result in a fraud investigation by the Council or the Police, including interviews under caution
Use
- the code is only valid in the locations assigned to the H and G by the Council. These locations have been communicated directly to each H and G and are not published publicly to prevent misuse
- the following are prohibited when parked in the permit zone:
- selling or offering vehicles for sale
- buying or selling goods or services
- using the vehicle for accommodation, including sleeping, camping, or cooking
- carrying out commercial activities in or around the vehicle
- vehicle must be in roadworthy condition, fully on its wheels with tyres properly inflated. Vehicles that are jacked up or have deflated tyres will be considered non-compliant
- parking spaces are available on a first come, first served basis, and some parking locations may be at full capacity at the desired time of use
Declaration
- by using the assigned parking code, the guest agrees to all terms and conditions of use
- knowingly providing false or forged information is a criminal offence. The Council may prosecute if fraud is identified
Data Protection
- the Council will use personal data in line with the policy for General Data Protection Regulations, pursuant to administration of this scheme
Review
- the Council reserves the right to amend these terms and conditions after giving notice to the Hotels and Guesthouses of not less than 28 days
- the Council reserves the right to revise, withdraw, cease or introduce any agreement at any time