Permit terms and conditions

Hotel and guesthouse parking codes

This information is intended for hotels and guesthouses (H and G) that have been assigned a dedicated parking code by Southend-on-Sea City Council. It outlines the proper use of the code, and the responsibilities of the H andG providers and the obligations of their guests.

Eligibility criteria

  • the discounted parking code is provided to support overnight guests staying at the H and G. It enables guests to park in locations pre-assigned for the use of the parking code at a reduced rate
  • the code must only be issued to bona fide guests, defined as individuals who are staying overnight at the H and G
  • the H and G must ensure the parking code is not abused and is not used by:
    • members of staff of the H and G
    • contractors or business representatives visiting but not staying at the H and G
    • hospitality or event guests not booked to stay overnight at the H and G
    • any non-guests
  • the H and G assigned a dedicated parking code is responsible for ensuring that all staff and guests are informed of these restrictions and that they are complied with

Vehicle type

  • the discounted parking code must only be used for:
    • passenger vehicles (maximum 8 passengers, excluding the driver)
    • road‑legal motorcycle, tricycle or quad bike
    • light goods vehicle
    • built‑in camper van (not detachable caravan)
  • the overall vehicle height must not exceed 2.3 metres, and length must not exceed 5.5 metres
  • vehicle must fit entirely within a marked bay (if present) without overhanging

Validity

  • parking sessions booked via the code are valid from the time of payment until one minute before midnight on the same day
  • where payment is made for multiple days, the first day will be valid from the time of purchase until one minute before midnight. Each subsequent day will run for full days, with the same terms and conditions applying for each day of the booking
  • any person using the parking fraudulently, incorrectly or or committing any parking contravention may be liable to a Penalty Charge Notice

Revocation of Dedicated Parking Code

  • the Council reserves the right to revoke the dedicated parking code assigned to any H and G at any time if it is found to be:
    • used fraudulently
    • abused for use by non-guests, including staff, contractors, hospitality or event guests not staying overnight
    • used to evade parking charges in locations where payment is required
  • revocation of a dedicated parking code revoked under these circumstances may result in the H and G being barred from being assigned a dedicated parking code in the future
  • misuse may also result in a fraud investigation by the Council or the Police, including interviews under caution, where appropriate

Use

  • the code is only valid in the locations assigned to the H and G by the Council. These locations have been communicated directly to each H and G and are not published publicly to minimise risk of misuse
  • the following are prohibited when using H and G parking code:
    • selling or offering vehicles for sale
    • buying or selling goods or services
    • using the vehicle for accommodation, including sleeping, camping, or cooking
    • carrying out commercial activities in or around the vehicle
  • the vehicle must be in roadworthy condition, fully on its wheels with tyres properly inflated. Vehicles that are jacked up or have deflated tyres will be considered non-compliant
  • parking spaces are available on a first come, first served basis, and some parking locations may be at full capacity at the desired time of use

Declaration

  • the hotel or guesthouse is responsible for ensuring that parking codes are issued and used in accordance with these terms and conditions. By using the assigned parking code, the guest also agrees to comply with these terms and conditions
  • repeated misuse of the parking code by guests may be treated as misuse by the Hotel or Guesthouse where, in the Council's opinion, reasonable steps have not been taken to prevent such misuse
  • by using the assigned parking code, the guest agrees to all terms and conditions of use
  • knowingly providing false or forged information is a criminal offence. The Council may prosecute if fraud is identified

Data Protection

  • the Council will use personal data in line with the policy for General Data Protection Regulations, pursuant to administration of this scheme

Review

  • the Council reserves the right to amend these terms and conditions after giving notice to the Hotels and Guesthouses of not less than 28 days
  • the Council reserves the right to revise, withdraw, cease or introduce any agreement at any time
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