Types of parking permit

Resident permit

Residents whose address falls within a parking permit scheme area may be eligible to apply for a Resident Permit. These permits are only valid within the specific scheme area for which they are issued.

If needed you can check if your address is within a parking scheme area.

Permit entitlement

Residents can apply for up to four permits, which can include:

  • fully electric vehicles (this applies only to fully electric vehicles, not hybrids)
  • 1st to 4th standard resident permits
  • company vehicle permits

Details of the applicable charges can be found on our permit fees and charges page.

Supporting documents required

Applicants must provide evidence for both:

  1. Proof of address (dated within the last 3 months).
  2. Proof of vehicle ownership.

Acceptable proof of address

  • full UK driver's licence
  • tenancy agreement (if applicable)
  • bank statement (personal info can be redacted)
  • solicitor's letter (new residents only)
  • utility bills (electricity, gas, or water only)
  • benefit letters (from the Department for Work and Pensions (DWP) only)

Acceptable proof of vehicle ownership

  • DVLA V5C logbook (new keeper slip is not accepted)
  • motor insurance policy (must show the registration and your full property address)

Additional requirements for company or leased vehicles

Company vehicle

A letter on company letterhead, signed and dated(within the last 3 months), that includes:

  1. Your full name.
  2. Confirmation that you are an employee.
  3. The vehicle registration number.
  4. The address where the vehicle is kept overnight.

Lease or hire vehicle

A copy of the official hire or lease agreement, (dated within the last 12 months) which must include:

  1. Your full name.
  2. The vehicle registration number.
  3. The length of the agreement.
  4. Your home address (where the vehicle is kept overnight).

Permit application process

Applications may take up to 10 working days to be processed.

It is the applicant's responsibility to allow sufficient time for processing.

We recommend using visitor permits while waiting for your application to be confirmed and activated.

Please ensure you have read and understood the terms and conditions before apply for or renew a parking permit.

Changing your vehicle details

For parking permits issued after 2 July 2024:

  1. Log into MySouthend.
  2. Select the reference number (starting with RES) for the permit you want to update.
  3. Choose the option to 'change vehicle details'.

For parking permits issued before 2 July 2024, please use our online form.

Permit cancellation and permit refunds

You may request to cancel your permit at any time.

Refunds will be issued on a pro-rata basis for each full remaining calendar month, subject to a administration fee.

Details of the applicable charges can be found on our permit fees and charges page.

No refund will be provided if less than one full calendar month remains on the permit.

Data protection

Information provided in your application may be shared with other organisations for the purposes of:

  • benefit administration
  • fraud prevention and detection
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