Types of parking permit

Resident carer permit

Residents who require regular home visits from a care provider may be able to apply for a resident carer permit. This only applies to residents who live at an address that is part of a residential permit scheme.

Resident carer permits are only available to properties that are eligible for resident parking permits within an existing parking permit scheme. Properties not included in a permit scheme are not eligible for a resident carer permit.

This permit allows carers to park within the designated permit scheme area while attending to the resident during their visit.

If unsure, you can check if your address is within a parking scheme area.

Supporting documents required

Applicants must provide evidence for both:

  1. Proof of address (dated within the last 3 months).
  2. Proof of the need for a resident carer permit - This may include a letter from a GP, care provider, or other supporting documentation confirming that regular home visits are required.

Acceptable proof of address

  • full UK driver's licence
  • tenancy agreement (if applicable)
  • bank statement (personal info can be redacted)
  • solicitor's letter (new residents only)
  • utility bills (electricity, gas, or water only)
  • benefit letters (from the Department for Work and Pensions (DWP) only)

Proof of Care Requirement

You must provide an official letter from your doctor or care provider, dated within the last 12 months. The letter must:

  1. Confirm your full name and address
  2. State that you require 24-hour or regular daily care at your home due to a health condition

Permit application process

Applications may take up to 10 working days to be processed.

It is the applicant's responsibility to allow sufficient time for processing.

Please ensure you have read and understood the terms and conditions before you apply apply for or renew a resident carer permit.

Replacement carer permit

If your carer permit is lost, you may apply for a replacement. The replacement permit will have the same expiry date as the original.

To request a replacement, please complete our online application form.

Details of the applicable charges can be found on our permit fees and charges page.

Data protection

Information provided in your application may be shared with other organisations for the purposes of:

  • benefit administration
  • fraud prevention and detection
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